Frontpage Story #26

<<Before I begin, I have a fix for the compaqs with win 95 as the bundled operating system. Feel free to contact me.>> <<Please do not share this with COMPAQ being they are no help I do not want to give them any soluions to their problems.>>

I bought a compaq 4640 and immediatly upon setting the system up I was having problems. I exchanged it for anonther 4640 2 days later. This one was fine until I began loading my software onto the system. Compaq claimed it was a virus in FACTORY WRITTEN SOFTWARE; MS, COREL, etc... I called several times trying to work this out and finally a rep said Im sorry but you have a virus and there is not much we can do. You have to pay 125.00 for a tech to come to your sight and wipe it off the system. I knew I didnt have a virus by this time. So being within the 30 days I exchanged that system also. LET COMPAQ FIGHT WITH THAT SYSTEM. Like a TOTAL IDIOT what do I do I upgrade to a 4860 model. WHY didnt I go to IBM??? The problems with the 4860 were not as apperent and so I kept the system. I would freeze, have errors much less often. But it was continually getting worse. Compaq could not help me to clear these errors. Upon further research I found I had to let the system boot up in safe mode and fix the problems. But I dont know how to do that and COMPAQ IS USELESS. I have used pc's since '83. PC's should not go down like this. Finally after coming to the conclusion Compaq was just putting me through motions each time I called I looked into the solution which fixed my system. COMPAQ IS USELESS, THEY DO NOT RETURN EMAILS, THEY ARE NOT CONCERNED WITH PUTTING OUT A QUALITY PRODUCT. I will not buy another compaq. Every time I am in a store and as salesman is selling a Compaq I tell the poor sap my story. Unfortunately, most people are too pridefull and feel they are making a good purchase. I pity those people especially after I warned them.

Compaq sucks. Compaq how do you expect to stay in business when you treat customers the way you do. I was very pro compaq before this experience. Now, unless they make up for my wasted time and money I will continue to warn people of there worse then pitiful product.