Posted by HAHAHA!! (206.148.60.14) on December 19, 2003 at 20:10:43:
In Reply to: I now believe...DO NOT BUY COMPAQ posted by lindajane5 on December 18, 2003 at 10:56:59:
And it's all the same, no matter which name brand you buy. Ask 20 people about HP, or Dell or Gateway (and ESPECIALLY CrapPaq), and half will say they rock and the other half will say they suck. Do yourself a favor...listen to the half that says they suck, and then next time get a whitebox.
: Well, I have been dealing with Compaq since September trying to get a simple battery covered under warranty. I had service done in April and WOW! They were great...since that time...they have been unable to find my info in the computer...I have faxed it 3 times...placed my order 3 times...and still...I do not get my battery. I am stuck in this vicious cycle...
: I have formally requested a person of authority to handle this...but all they say is "fax over your info". Of the NUMEROUS times I have called...I am onhold at LEAST 45-one hour and only 1 person has been able to correctly understand my info. The others, who have had thick accents, have had a difficult time taking down the info and spelling...hmmm. And I wonder why they can't find my info???
: I am taking this to the next level...and writing to some of the investigative shows like 20/20 to uncover this company.